Who this is for
General contractors, home builders, HVAC, electrical, plumbing, roofing and specialty trades in Louisiana, typically 5 to 50 people, with an office staff and crews in the field. You estimate, schedule, invoice and get paid through software. Your technicians and project managers live on their phones. You need IT that keeps the office running, the field connected and the money safe, without hiring an IT person.
Pain points specific to Louisiana contractors
- Payment fraud targets contractors. A forged email changing a subcontractor's bank details, or a fake invoice that looks like a supplier's, is the most common way a contractor loses real money. It works because the office is busy and the amounts are routine.
- Field devices are unmanaged. Phones and tablets with company email, photos, plans and customer data, with no passcode policy, no way to wipe a lost device and no idea who still has access after they quit.
- Software sprawl. QuickBooks, an estimating tool, a project or field-service platform, a CRM, plan viewers and a shared drive, none of which were set up to work together and all of which someone has to administer.
- One office computer holds everything. The bookkeeper's PC with the QuickBooks file and years of jobs, backed up to a USB drive, if at all.
- Job-site connectivity is an afterthought. Trailers and temporary offices that need reliable internet and Wi-Fi for the duration of a project.
- Turnover means loose ends. Former employees with live email accounts, carrier portal logins and app access nobody removed.
- Storm season. When a hurricane comes through, the phone rings off the hook and your systems need to be up more than ever.
What we deliver
- Managed IT for the office: help desk, patching, monitoring, Microsoft 365 or Google Workspace, backups and network, for one flat monthly fee.
- Mobile device management for phones and tablets: passcode and encryption policy, company email and apps delivered automatically, and remote wipe when a device is lost or someone leaves.
- Payment and invoice fraud defense: email domain protection (SPF, DKIM, DMARC), impersonation filtering, forwarding-rule audits and a simple verified-callback rule for any change to payment details.
- Multi-factor authentication on email, accounting, banking and the platforms that run your jobs.
- Software environment support for QuickBooks, estimating, project management and field-service platforms: the workstations, network and integrations they depend on, with vendor coordination.
- Offboarding that actually finishes: a checklist that removes every account, portal and device the day someone leaves.
- Office and job-site networks: structured cabling, Ubiquiti Wi-Fi and switching, firewalls and temporary connectivity for trailers and site offices.
- Endpoint detection and response on every office device, with 24x7 managed detection and response through our Huntress SOC partnership.
- Backup and disaster recovery with encrypted, off-site, immutable copies tested on a schedule, so a dead PC or a flooded office does not take the books with it.
- Private AI when you are ready: searchable past jobs, quotes and correspondence so "what did we bid on something like this last year?" gets a real answer.
How we work
We start with a clear assessment of your office, your field devices, your software and how money moves. From there, we scope an engagement that fits your size and how you work. You get one point of contact who knows your business.
- Scoped engagement based on what your company actually needs, not a tier menu.
- Flat monthly rate after the initial assessment, with no surprise after-hours billing.
- Full client environment isolation. Your data is never on shared infrastructure with another company.
Why us, in plain terms
We are owner-led and local, with a 24x7 security operations layer through Huntress behind every endpoint we protect. We have built software for trades businesses and we understand the difference between the office and the truck. We are based in Mandeville and we show up.
Free 30-minute assessment
If you are not sure whether a forged invoice would get paid, whether a lost phone would be a problem, or whether the QuickBooks file is really backed up, we will tell you in 30 minutes. No pressure, no proposal pushed across the table.