Why Southshore businesses work with a Northshore IT company
Two reasons come up most. The first is geography: when a storm threatens the Southshore, a disaster-recovery footprint on the Northshore is useful. Tested backups and the option to stand up your environment in our Mandeville facility are part of every agreement. The second is size: many Metairie and New Orleans IT providers chase larger accounts, and a 10-person law office or a two-doctor practice gets the junior technician. Owner-led businesses of 5 to 50 people are the center of our practice, not the edge of it.
We work with Southshore law firms, CPA firms, medical and dental practices, title companies, insurance agencies, contractors and nonprofits, with the compliance knowledge each requires.
What Southshore businesses get from us
- Managed IT for one flat monthly fee: help desk, patching, monitoring, Microsoft 365 or Google Workspace, backups and network management.
- Cybersecurity watched 24x7: endpoint detection and response, managed detection through our Huntress SOC partnership, multi-factor authentication and email security.
- Compliance support for HIPAA, the FTC Safeguards Rule, ALTA Best Practices and Louisiana's insurance data security requirements.
- Backup and disaster recovery with a Northshore recovery footprint and tested restores.
- Private AI that organizes case files, client correspondence and records so your team can ask questions and get answers from your own data.
- Office networks for new and renovated spaces: cabling, Ubiquiti Wi-Fi, firewalls and cameras.
How on-site support works across the Causeway
Most issues are resolved remotely within minutes. On-site visits to Metairie, Kenner and New Orleans are scheduled in advance, batched where possible, and planned into projects such as office moves and migrations. Routine maintenance happens outside your working hours.