Hero
Title companies are the highest-value soft target in the closing transaction. Every closing is a wire instruction in a buyer's inbox, a settlement statement on a fileshare, and a five- or six-figure transfer waiting for a forged email. Wire fraud and business email compromise (BEC) cost the title industry hundreds of millions of dollars per year — and Louisiana agents are not immune. Lagniappe IT delivers IT and cybersecurity built around ALTA Best Practices Pillar 3 and the way wire fraud actually happens in 2026.
Who this is for
Single-office through small-multi-office title and settlement companies in Louisiana. You hold escrow, manage closings, and handle wire instructions. You run Qualia, SoftPro, RamQuest, Closer's Choice, or a similar closing platform. You are regulated by the Louisiana Department of Insurance, audited under ALTA Best Practices, and bound by underwriter-issued closing protection letters. You need IT that takes wire fraud as seriously as you do.
Pain points specific to Louisiana title companies
- Wire fraud is the #1 risk, not ransomware. A single forged email rerouting a six-figure wire is more likely than a ransomware lockout, and far harder to recover from once funds leave the country.
- BEC attacks target your closing inbox specifically. Attackers monitor a compromised mailbox for weeks, then strike the day before closing with a perfectly-formatted wire-instruction change.
- ALTA Best Practices Pillar 3 is the audit standard. Underwriters expect documented information security policies, MFA, encryption, access controls, and incident response — not a binder full of unimplemented promises.
- Closing platforms are vendor-managed but agent-owned. Qualia and SoftPro vendors handle their software, but you are still responsible for the workstations, network, email, and integrations around them.
- Closing documents are dense PII. SSNs, bank routing numbers, lender wire instructions, signed identity documents — moving over email without encryption is a breach exposure waiting to happen.
- Hurricane and flood DR threatens active closings. A flooded office in the middle of an in-progress closing is a regulatory and contractual problem, not just a logistical one.
- Cyber insurance is expensive and easy to lose. Underwriters increasingly require MFA on all email, EDR on every endpoint, and tested backups. Misrepresent your stack on an application and you do not have the coverage you think you do.
What we deliver
- Wire-fraud and BEC defense program — DMARC, DKIM, SPF properly configured, mail-flow rules to flag external domain look-alikes, lookalike-domain monitoring, and inbox-rule auditing to catch silent forwarding rules attackers leave behind.
- Verified-callback workflow support — process design and tooling for a phone-confirmed callback on every wire-instruction change, with a logged audit trail. (We do not replace your underwriter's process — we make sure your environment supports it.)
- Multi-factor authentication on every system that touches escrow or wire data, including all email accounts, your closing platform admin console, and any banking or recording portal.
- Encrypted email for closing documents — Microsoft Purview Message Encryption or a vetted secure-portal alternative — configured and enforced for outbound PII.
- Microsoft 365 hardening with conditional access, audit logging, safe-link policies, anti-phishing rules tuned for closing-industry templates, and forensic-grade mailbox audit retention.
- Endpoint detection and response (EDR) on every workstation, with managed detection and response (MDR) via Huntress 24x7 SOC.
- Network segmentation separating guest WiFi, staff LAN, closing-platform workstations, and any payment terminals.
- Backup and disaster recovery with immutable, encrypted, off-site copies — restorable in hours — including the option to spin up your environment in our Mandeville facility on short notice if the office is flooded.
- ALTA Pillar 3 alignment — written information security policy, documented controls, evidence ready for an underwriter audit instead of assembled in a panic two days before.
- Cyber insurance application support — accurate, defensible answers to the security questionnaire so the policy you bind is the policy that pays out if it has to.
- Strategic IT advisory (virtual CTO) so platform and process decisions actually reduce your fraud surface instead of adding tools.
- Incident response runbook drafted before a wire goes out the wrong door — what we tell the underwriter, what we tell the buyer, what we tell the bank, and which counsel gets the first call.
How we work
We start with a clear assessment of your closing process, your current IT, and your ALTA Best Practices alignment. From there, we scope an engagement that fits your closing volume, your platform, and your risk tolerance. You get one point of contact who knows your environment.
- Scoped engagement based on what your office actually needs, not a tier menu.
- Flat monthly rate after the initial assessment, with no surprise after-hours billing.
- Full client environment isolation. Your data is never on shared infrastructure with another company.
Why us, in plain terms
We are solo-led but never single-threaded. Huntress provides our 24x7 security operations layer. Our day-to-day operations run on our own internal AI platform, which means less manual toil and more time on your environment. We are based in Mandeville, we know the Louisiana title market, and we treat wire fraud as the existential risk it actually is for your business.
Free 30-minute assessment
If your current setup leaves you guessing whether you would survive a BEC attempt or pass an ALTA Pillar 3 audit, we will tell you in 30 minutes. No pressure, no proposal pushed across the table at the end of the call. Just an honest read on what you have, what is working, and what we would do differently. Schedule a free assessment with Brandon Casey when you have a window.