Mandeville, LA · Serving St. Tammany Parish and the Northshore 985-304-3054  ·  [email protected]
Managed IT services

Backup & Disaster Recovery for Northshore businesses

Data loss is not a matter of if. It is a matter of when.

Book a free IT and security assessment Call 985-304-3054

30 minutes. No obligation. Written findings either way.

The problem

Most small business backups aren't tested: they run automatically, alerts get ignored, and when recovery is needed, the backup fails. Ransomware, hardware failure, and human error don't care how old your backup system is. They just care that it doesn't work.

What we do about it

We design, implement, and manage 3-2-1 backup systems: automated, monitored, and recovery-tested on a schedule. Your RTO and RPO are documented before an incident, not figured out during one.

What is included

What does Backup & Disaster Recovery include?

Everything below is covered in one agreement, documented in writing, and reviewed with you on a schedule.

3-2-1 Strategy Design

Three copies. Two different media. One offsite. We design the backup architecture that matches your environment and meets your data protection requirements.

Automated Monitoring & Alerting

Every backup job monitored. Every failure alerted and addressed. We don't assume your backups are running: we verify them.

Scheduled Recovery Testing

Backups that have never been tested are assumptions, not insurance. We perform regular recovery tests so you know your data is retrievable before you need it.

RTO & RPO Documentation

Your recovery time objective and recovery point objective are documented and planned for: not discovered under pressure during an incident.

Ransomware-Resistant Configuration

Offsite copies isolated from your primary environment, versioned backup sets, and immutable storage configurations that survive ransomware encryption.

Offsite & Cloud Replication

Backup data replicated to geographically separate locations so a single site event: fire, flood, theft: doesn't eliminate your recovery options.

Business Continuity Planning

Continuity planning aligned to your business operations: so you know exactly what to do, in what order, when something goes wrong.

Incident Response

When a data loss event occurs, we respond immediately. Investigation, recovery execution, and post-incident analysis to prevent recurrence.

How it works

How working with us starts

No sales deck, no pressure. The first conversation is useful whether or not you hire us.

  1. A 30-minute assessment call

    We talk through how your office runs today: devices, email, backups, who has access to what, and what keeps you up at night. If it helps, we review your Microsoft 365 or Google Workspace settings while we talk.

  2. Written findings and a flat-rate proposal

    You get a short, plain-English summary of what we found and what we would fix first. If managed IT makes sense, the proposal is one flat monthly number with everything listed.

  3. Onboarding without disruption

    We document your environment, roll out monitoring and security in stages, and introduce your team to the help desk. Most work happens remotely; on-site visits are scheduled around your business.

Backup & Disaster Recovery: common questions

What does Backup & Disaster Recovery from Lagniappe IT include?

Backup and Disaster Recovery covers 3-2-1 strategy design, automated backup monitoring, scheduled recovery testing, RTO and RPO documentation, ransomware-resistant configuration, and offsite or cloud replication. Scope is set to your environment, written down, and delivered on a schedule.

How much does Backup & Disaster Recovery cost?

Backup & Disaster Recovery is normally part of a flat monthly managed IT agreement priced mainly on headcount, rather than sold by the hour. Larger one-time projects are quoted separately. We quote after a free assessment so the number reflects your actual environment.

Who is Backup & Disaster Recovery a good fit for?

Owner-led businesses of roughly 5 to 50 people on the Northshore of Louisiana, especially law firms, CPA firms, dental and medical practices, title companies, insurance agencies, contractors and nonprofits that hold sensitive data and cannot afford downtime.

Where do you deliver Backup & Disaster Recovery?

From our office in Mandeville across St. Tammany Parish (Covington, Slidell, Madisonville, Abita Springs and nearby), plus Hammond and the Greater New Orleans area. Most work is remote; on-site visits are scheduled when hands are needed.

How do we get started?

Book a free 30-minute assessment. You get written findings either way, and a flat-rate proposal if there is a fit. Onboarding is staged so your team keeps working while we take over.

Ready to stop worrying about your IT?

Start with a free 30-minute assessment. We look at your current setup, your backups, your email security and your biggest risks, then give you written findings you can act on, whether or not you hire us.

Prefer to talk now?

Call 985-304-3054 or email [email protected].

Monday to Friday, 8am to 5pm Central. Security monitoring runs 24x7 through our SOC partner.

1011 North Causeway Blvd., Suite 8, Mandeville, LA 70471

Call Book a free assessment