// MANAGED SERVICES + AI — MANDEVILLE, LA
Technology that works
for your business.
Lagniappe IT manages IT and AI for St. Tammany Parish businesses. Enterprise expertise. Flat monthly rate. A local team that picks up the phone. No surprises. No downtime. No excuses.
99.9%
Uptime guaranteed
< 2hr
Avg. response time
24/7
Infrastructure monitoring
12
Service offerings
// WHAT WE MANAGE
Everything your business needs to run securely.
Help desk, network, security, AI infrastructure — one agreement, one team, one invoice.
Managed IT Services
[vCTO]
Strategic IT Planning
Direction, not just support. We act as your vCTO.
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[3-2-1 STRATEGY]
Backup & Disaster Recovery
3-2-1 strategy. Tested. Verified. Ready.
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[24/7 MONITORING]
Network Management
Your network, monitored and secured around the clock.
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[RMM + EDR]
Endpoint Security
Every device. Protected. Managed. Compliant.
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[FULL SPECTRUM]
Cybersecurity
CIS Controls, EDR, pen testing, incident response.
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[FAST RESPONSE]
Help Desk Support
Fast, expert help when your team needs it.
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[M365 MANAGED]
Microsoft 365
Clean, secure, optimized M365 for your whole team.
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AI Managed Services
[AI READINESS]
AI Strategy & Advisory
Find the AI use cases worth pursuing. Skip the rest.
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[INFRASTRUCTURE]
AI Platform Management
We run the infrastructure your AI depends on.
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[BUILD + MANAGE]
AI App Development
Custom AI tools built and managed for your business.
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[DATA LAYER]
AI Data & Knowledge
The data layer that makes your AI actually useful.
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[GOVERNANCE]
AI Security & Governance
AI that's trusted, auditable, and defensible.
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// SECURITY FIRST
Cyber threats don't take weekends off.
Most St. Tammany Parish businesses are one phishing email away from a crisis. Lagniappe IT's security practice covers CIS Controls implementation, EDR, vulnerability management, red team pen testing, and incident response. We don't just send you an alert. We deal with it.
Get a Security AssessmentFull-Spectrum Coverage
- › CIS Controls v8.1.2 implementation
- › Endpoint Detection & Response (EDR)
- › Vulnerability management & patching
- › Red team penetration testing
- › Security awareness training
- › Incident response planning
- › Compliance support (HIPAA, PCI, etc.)
- › Microsoft 365 security hardening
AI Service Stack
- › AI Readiness Assessment
- › Use-case identification & roadmap
- › AI platform & infrastructure management
- › Custom LLM application development
- › RAG pipelines & knowledge bases
- › AI security controls & governance
- › Ongoing monitoring & optimization
// AI FOR BUSINESS
AI that's ready for the real world.
We've built the AI service stack that larger enterprises pay millions for, and priced it for the SMB market. Readiness assessments, use-case roadmaps, custom application development, governance — Lagniappe IT manages the whole thing.
Explore AI Services// WHO WE ARE
Local knowledge. Enterprise standards.
Lagniappe IT was built for St. Tammany Parish. We understand the technology environment that CPAs, attorneys, and title companies actually operate in — the compliance requirements, the legacy systems, and the trust that clients place in your business.
We protect that.
About Lagniappe IT →How we operate
- ›
Flat monthly pricing
No hourly billing, no surprise invoices. You always know what IT costs.
- ›
Proactive, not reactive
We catch problems before they affect your business. That's the whole model.
- ›
Local accountability
We're based in Covington. Your IT partner picks up the phone.
- ›
Enterprise experience
15+ years leading IT at large organizations, now applied to yours.
// CLIENT RESULTS
Trusted by St. Tammany Parish businesses.
"Lagniappe IT transformed how we handle our firm's technology. The response time and proactive approach is unlike anything we've had before."
"Having a team that understands the compliance requirements we face as a CPA firm makes all the difference. They protect our data and our clients' trust."
"The AI tools they built for our document workflow saved us hours every week. We didn't know this was possible for a company our size."
Ready to stop managing IT yourself?
Schedule a free 30-minute assessment. We'll review your current environment, identify the biggest risks, and show you exactly what a managed service agreement would look like for your business.
[ Schedule Free Assessment ]